Returns & Exchanges

At Armaf US Official, we want you to be completely satisfied with your fragrance purchase; therefore, we offer a 30-day return window for products in their original, unopened packaging. Please note that for hygiene and safety reasons, used or opened cosmetic products cannot be accepted for return.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via the portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Carefully pack the unopened fragrance in its original box and shipping carton to ensure it is protected from damage during transit.

• 3.
  Label and Ship

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, we will process your refund to the original payment method within 5 to 7 business days.